Staff and Board Biographies

Amy H. Koltz, J.D.

Amy H. Koltz, J.D. is the Executive Director for the Wisconsin Foreclosure Mediation Network (WFMN) and the Metro Milwaukee Foreclosure Mediation Program (MMFMP), operated through Metro Milwaukee Mediation Services, Inc., a Wisconsin non-profit. This corporation is under contract with the Milwaukee County Clerk of Circuit Courts, with primary funding from the Wisconsin Department of Justice. Since 2003, she has been engaged in dispute resolution program design and administration.

Ms. Koltz formerly served as Director of Operations for MMFMP & WFMN. Responsibilities included overseeing daily support staff, student interns and volunteers; developing and implementing process improvements; and serving as a resource on policy and procedures for MMFMP support persons, program participants and coordinators of foreclosure mediation programs in counties throughout the state. In addition, Ms. Koltz has mediated hundreds of cases through MMFMP and the Mortgage Modification Mediation Program for the Bankruptcy Court in both the Eastern and Western Districts of Wisconsin.

Prior to joining MMFMP in July 2009, Ms. Koltz served as Manager of Process and Compliance for DeMars & Associates, Ltd. In that role, she ensured compliance with state and federal guidelines regulating consumer dispute resolution programs, she trained and managed a nationwide roster of mediators and arbitrators, and she engaged in consumer dispute resolution systems design for clients including eBay, Winnebago Industries, Porsche Cars North America and 2-10 Home Buyers Warranty. She mediated warranty disputes between consumers and Big Dog Motorcycles, LLC and directed a team of three staff-members mediating warranty disputes between consumers and Ford Motor Company.

Ms. Koltz serves as a current Board Member and is a Past-Chairperson of the Wisconsin State Bar’s Dispute Resolution Section Board. She is a Roster Mediator for the Mortgage Modification Mediation Program through the Eastern and Western District of Wisconsin Bankruptcy Court. Ms. Koltz earned a B.A. from The College of William and Mary in 1998 and a J.D. from Marquette University Law School in 2003. She also earned a Graduate Certificate in Dispute Resolution from Marquette University in 2004.


Board of Directors of Metro Milwaukee
Mediation Services, Inc.

John Crandall

John Crandall attended Marquette University in Milwaukee, Wisconsin where he obtained a Bachelor of Science degree in total Quality Management/Operations Management in 1998. John’s experience includes 11 years working for the United States Bankruptcy Court for the Eastern District of Wisconsin, where he worked for the Chief Bankruptcy Judge. He continued his service to the bankruptcy community at Washington Mutual where he managed the bankruptcy and litigation portfolios. John had responsibilities over bankruptcy, loss mitigation, property preservation, hazard claims, collateral documents, small balance commercial loans and the valuations portfolio for Litton Loan Servicing, a Goldman Sachs company. In addition to those duties, he concentrated on contract management, acquisitions, and other default related areas within the organization. He has over 20 years experience in the industry, and is currently a member of the NACTT, ABI, and a Board Member on the Servicer Advisory group for the USFN. He is currently Senior Vice President, Director of Default Services and Retail Loan Servicing / Retail Banking at Associated Bank.

Thomas Frenn, J.D.

Thomas Frenn, J.D., attorney and shareholder of Petrie & Stocking, S.C., a Milwaukee based law firm focuses his practice on small business law, real estate, non-profit organizations, wills, trusts estates and business litigation. He also has extensive experience in residential and commercial real estate transactions, including buying, selling, tax-free exchanges and eminent domain cases in the bankruptcy courts. Mr. Frenn is a former director of the Milwaukee County Museum board.

Daniel Idzikowski, J.D.

Daniel Idzikowski, J.D., Executive Director, Disability Rights Wisconsin. After receiving his law degree from Marquette Law School, Dan served as an attorney for the Appalachian Research and Defense Fund, Legal Services of Northeastern Wisconsin, the Legal Aid Society of Milwaukee, and Legal Action of Wisconsin. As Executive Director of Catholic Charities of the Diocese of La Crosse, he quintupled the agency’s budget and developed new programs including disability services, immigration, domestic violence prevention, and special needs adoption. He subsequently served as the Assistant Dean for Public Service at Marquette University Law School, where he coordinated community outreach and volunteer efforts, developing a dozen innovative partnerships to provide free community legal services. Dan has also served as vice-chair of the Legal Assistance Committee of the State Bar of Wisconsin, the Milwaukee County Community Justice Council, and several other nonprofit boards of directors.

Scott Jurk, J.D.

Scott Jurk, J.D.,attorney, The Law Office of Scott J. Jurk. Mr. Jurk also serves as a volunteer mediator for the program as well as several other regional foreclosure mediation programs in Wisconsin. Prior to earning his J.D., Mr. Jurk served as a sworn law enforcement officer for over 20 years. In addition to his work as a mediator, Mr. Jurk also is active in conservation of wildlife habitat and currently volunteers as an Area Chairman, Special Events Chair, Zone Chair, and State Major Donor Co-Chair for Wisconsin Ducks Unlimited.

Debra H. Tuttle, J.D.

Debra H. Tuttle, J.D., is the former Executive Director and Chief Mediator for the Wisconsin Foreclosure Mediation Network and the Metro Milwaukee Foreclosure Mediation Program, operated through Metro Milwaukee Mediation Services, Inc., a Wisconsin non-profit.

Ms. Tuttle was a part of the design team for development of the Mortgage Modification Mediation Program of the Bankruptcy Court in the Eastern District of Wisconsin, and serves on its roster, as well as the Bankruptcy Court of the Western District. She has been engaged in the practice of mediation since 2001, having mediated over 1000 cases, and is slated for completion of a Masters Degree in Dispute Resolution from Marquette University in 2013.

From 1987 to 2003, Ms. Tuttle was with the law firm of Mallery & Zimmerman, LLC., joining the law firm as a partner in 1990. There, she worked in the area of commercial and residential foreclosures, employment claims, commercial disputes, and construction cases. Ms. Tuttle earned her J.D. from Marquette University Law School in 1987, and her Graduate Certificate in Dispute Resolution in 2003. She is a Practitioner Mediator member of the Wisconsin Association of Mediators, the American Bar Association (ADR Section), is the Immediate Past-Chair of the Wisconsin State Bar Section of Dispute Resolution.