Staff and Board Biographies

Amy H. Koltz, J.D.

Amy H. Koltz, J.D. is the Executive Director for the Wisconsin Foreclosure Mediation Network (WFMN) and the Metro Milwaukee Foreclosure Mediation Program (MMFMP), operated through Metro Milwaukee Mediation Services, Inc., a Wisconsin non-profit. This corporation is under contract with the Milwaukee County Clerk of Circuit Courts, and funding through the Wisconsin Trust Account Foundation (WisTAF) and CDBG funding through the City of Milwaukee. Since 2003, she has been engaged in dispute resolution program design and administration.

Ms. Koltz formerly served as Director of Operations for MMFMP & WFMN. Responsibilities included overseeing daily support staff, student interns and volunteers; developing and implementing process improvements; and serving as a resource on policy and procedures for MMFMP support persons, program participants and coordinators of foreclosure mediation programs in counties throughout the state. In addition, Ms. Koltz has mediated hundreds of cases through MMFMP and the Mortgage Modification Mediation Program for the Bankruptcy Court in both the Eastern and Western Districts of Wisconsin.

Prior to joining MMFMP in July 2009, Ms. Koltz served as Manager of Process and Compliance for DeMars & Associates, Ltd. In that role, she ensured compliance with state and federal guidelines regulating consumer dispute resolution programs, she trained and managed a nationwide roster of mediators and arbitrators, and she engaged in consumer dispute resolution systems design for clients including eBay, Winnebago Industries, Porsche Cars North America and 2-10 Home Buyers Warranty. She mediated warranty disputes between consumers and Big Dog Motorcycles, LLC and directed a team of three staff-members mediating warranty disputes between consumers and Ford Motor Company.

Ms. Koltz is an Adjunct Professor at Marquette University Law School.  She serves as a current Board Member and is a Past-Chairperson of the Wisconsin State Bar’s Dispute Resolution Section Board. She is a Roster Mediator for the Mortgage Modification Mediation Program through the Eastern and Western District of Wisconsin Bankruptcy Court. Ms. Koltz earned a B.A. from The College of William and Mary in 1998 and a J.D. from Marquette University Law School in 2003. She also earned a Graduate Certificate in Dispute Resolution from Marquette University in 2004.


Board of Directors of Metro Milwaukee
Mediation Services, Inc.

John Crandall

John Crandall attended Marquette University in Milwaukee, Wisconsin where he obtained a Bachelor of Science degree in Total Quality Management/Operations Management in 1998. John’s experience includes 10+ years working for the United States Bankruptcy Court for the Eastern District of Wisconsin, where he worked for the Chief Federal Bankruptcy Judge. After leaving federal service, John joined the banking world and has had responsibilities over bankruptcy portfolios (65K+) loss mitigation, foreclosure, collections, loan servicing (escrow, investor accounting, etc.) property preservation, valuations,, commercial servicing, acquisitions, contracts, quality control, sales, originations, collateral, and project management.

Currently he is managing all loan servicing (consumer, mortgage and business banking (small business, AG, SBA, Commercial, Private Banking) and all Loan Administration (small business, AG, SBA, Commercial, Private Banking) for BMO Harris Bank.

He has over 23 years experience in the industry, is a Board Member for the Wisconsin Foreclosure Mediation Network, an advisory board member for the Sagent Group, and a member of the MBA.


Thomas Frenn, J.D.

Thomas Frenn, J.D., attorney and shareholder of Petrie & Stocking, S.C., a Milwaukee based law firm focuses his practice on small business law, real estate, non-profit organizations, wills, trusts estates and business litigation. He also has extensive experience in residential and commercial real estate transactions, including buying, selling, tax-free exchanges and eminent domain cases in the bankruptcy courts. Mr. Frenn is a former director of the Milwaukee County Museum board.


Daniel Idzikowski, J.D.

Daniel Idzikowski, J.D., Executive Director, Disability Rights Wisconsin. After receiving his law degree from Marquette Law School, Dan served as an attorney for the Appalachian Research and Defense Fund, Legal Services of Northeastern Wisconsin, the Legal Aid Society of Milwaukee, and Legal Action of Wisconsin. As Executive Director of Catholic Charities of the Diocese of La Crosse, he quintupled the agency’s budget and developed new programs including disability services, immigration, domestic violence prevention, and special needs adoption. He subsequently served as the Assistant Dean for Public Service at Marquette University Law School, where he coordinated community outreach and volunteer efforts, developing a dozen innovative partnerships to provide free community legal services. Dan has also served as vice-chair of the Legal Assistance Committee of the State Bar of Wisconsin, the Milwaukee County Community Justice Council, and several other nonprofit boards of directors.


Scott Jurk, J.D.

Scott Jurk, J.D.,attorney, The Law Office of Scott J. Jurk. Mr. Jurk also serves as a volunteer mediator for the program as well as several other regional foreclosure mediation programs in Wisconsin. Prior to earning his J.D., Mr. Jurk served as a sworn law enforcement officer for over 20 years. In addition to his work as a mediator, Mr. Jurk also is active in conservation of wildlife habitat and currently volunteers as an Area Chairman, Special Events Chair, Zone Chair, and State Major Donor Co-Chair for Wisconsin Ducks Unlimited.